// data center
32 Avenue of the Americas Remote Hands
32 Avenue of the Americas is one of Manhattan's original carrier hotels: a multi-tenant building where networks, colocation operators, and enterprises share the same interconnection backbone. CoreSite NY1 anchors the address, but it is far from the only operator behind the loading dock. When gear in this building needs a physical touch, RemoteHands.nyc sends an independent New York technician who understands how a shared carrier hotel runs, which suite holds your cabinet, and whose escort desk to clear. You send the scope, we work the floor, and you get photos instead of a plane ticket.
- Building
- Carrier hotel
- Location
- Manhattan, New York
- Anchor tenant
- CoreSite NY1
- Dispatch
- 24/7
// what we do
What we do at 32 Avenue of the Americas
A carrier hotel is built around interconnection, so most tickets in this building revolve around cross-connects, patching, and keeping networked gear healthy across multiple suites and operators. From a single labeled swap to a technician who can console into a router before a turn-up, we cover the full span of remote and smart hands inside 32 Avenue of the Americas.
-
Rack & stack
Receive freight, mount and rail your gear, land power, and dress and label cabling, whether your cabinet sits in CoreSite NY1 or another operator's space in the building.
-
Cabling & cross-connects
Cross-connects are the reason a carrier hotel exists. We run, label, and tidy patch work to and from your cabinet and handle the meet-me-room paperwork when a circuit crosses operators.
-
Hardware swaps & upgrades
Drives, RAM, PSUs, NICs, GPUs, or a full chassis swap. Ship the part to your suite here and we do the hands-on replacement, then verify the box comes back clean.
-
Diagnostics & troubleshooting
Eyes-on checks, power cycles, LED and POST reads, part isolation, and RMA swaps to bring a dead or flapping box in the building back online without waiting on travel.
-
Network device config
Console into routers, switches, and firewalls (Cisco, Juniper, Arista, and more) to load configs, recover access, or stage new gear ahead of a cross-connect turn-up.
-
Server & OS config
OS install and repair, BIOS, BMC, iDRAC and iLO setup, console and KVM sessions, and config recovery when your team is locked out of a box at 32 Avenue of the Americas.
-
Decommission, pack & ship
Unrack, wipe or destroy media to your spec, pack and palletize, and coordinate freight out of the building's dock when a suite or a partial footprint is retired.
-
Visual verification / eyes-on
A technician on the floor for status checks, indicator reads, serial and label capture, and photo documentation when you just need trusted eyes on gear in the building.
// why local hands
Why local NYC hands for 32 Avenue of the Americas
This building sits in Manhattan, and so do we. A shared carrier hotel rewards a team that already knows its operators and access desks: the difference between a job done tonight and a ticket stuck at a security counter.
-
Fast dispatch from inside Manhattan
Our technicians are in New York, not on a plane. For a Midtown carrier hotel like this one, that usually means we reach the floor quickly, nights and weekends included, instead of you booking travel for remote staff.
-
We navigate a multi-operator building
A carrier hotel is not one data center, it is many. CoreSite NY1 and the other operators here each run their own badging, ticketing, and escort process. We know which desk to clear for your suite so a cross-connect or cabinet job does not stall in the lobby.
-
Every job photo-documented
You get pictures and notes with each visit. Proof of exactly what was touched, which port a cross-connect landed on, and what state the gear was left in, not just a line on an invoice.
-
One vendor across the metro
Gear rarely lives in a single building. The same team that covers 32 Avenue of the Americas also works the other Manhattan carrier hotels, the Equinix and CoreSite metro sites, and Ashburn, so you keep one point of contact.
// coverage
Other facilities we cover
32 Avenue of the Americas is one of many buildings we reach. If your footprint is spread across Manhattan and the metro, we dispatch to the rest of it too.
// open a ticket
Need hands at 32 Avenue of the Americas?
Tell us the suite and the scope. We answer 24/7 and confirm access, an ETA, and pricing before any work starts.
(707) 733-3342